Digital Accessibility Isn’t Just About Customers, Recent ADA Settlement Shows
With digital accessibility lawsuits almost tripling in 2018, organizations are more aware than ever that their digital assets need to be accessible to users with disabilities. But, while organizations may know they need to make consumer-facing websites and mobile apps accessible, all-too-often internal websites and digital resources remain inaccessible to their own employees with disabilities. A recent settlement shows just how much organizations risk when they don’t put the same focus on the accessibility of internal digital resources.